Refund Policy
Refund Policy – QK Matrimony
At QK Matrimony, we aim to provide a smooth and reliable matchmaking experience. Before purchasing any membership or service, we encourage users to carefully read our refund terms.
No Refund Policy
All payments made for membership plans, premium features, or any other services are strictly non-refundable. Once a plan is activated, it cannot be canceled, transferred, or refunded under normal circumstances.
Service Understanding
QK Matrimony provides access to verified profiles and matchmaking tools to help you find suitable life partners. However, we do not guarantee marriage, successful matches, or response from other users, and refunds will not be issued based on personal expectations or dissatisfaction.
Exceptional Cases
Refunds may only be considered in rare situations such as:
- Duplicate payment due to a technical error
- Payment deducted but service not activated
All such requests will be carefully reviewed by our team, and if approved, refunds will be processed within a reasonable timeframe.
Support & Queries
Users must report any payment-related issues within 7 days of the transaction with valid proof.
Agreement
By using QK Matrimony services, you agree to this refund policy.
Thank you for trusting QK Matrimony – your journey to finding the right life partner matters to us